The machine is on but it doesn’t suck paint

DP-X6 Electric Airless Paint Sprayer with Gun & Hose

DP-X6 Electric Airless Paint Sprayer with Gun & Hose

1.the machine is overloaded, it has too much material in it.For example one or more of the different filters or even the airless spray gun nozzles are obstructed with material. The possible points of obstruction would be:

This may be the reason why the airless sprayer doesn’t work, the motor runs but it does not suck. What can we do? Check that the filters and nozzles are clean, and if they are letting the material flow. Best thing to do is to remove and clean them or if they are damaged replace them.

2.check the position that the pressure valve is in.The pressure valve controls the direction in which the paint is flowing. This valve has two positions:

Flowing back to the container

Flowing through the hose and to the gun in normal work position

When starting a project after a long pause, it’s very possible that they will be air inside our device. Before we start working, we need to empty the machine. First we have to make the air flow back and out  of the machine.As soon as the material starts to flow out of the equipment, that  means the equipment is empty of air. We can now change the valve position to the working mode, so it can flow forward.

Another recommendation is to check that the suction system has enough material and it’s covered with it, especially the filter must be covered by paint.  Sometimes it can happen and by working vibrations, the filter goes up a little bit, so it just floats and it’s not submerged.

If there is not enough material to cover the filter, the device won’t work in its best performance. So, please remember to check this too!

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FAQ regarding our business

Q1: What's your MOQ minimum order quantity for formal order?

A: Our MOQ is 10-100 units depends on the model. For small pump or spray guns , the MOQ is 100. and for large capacity pump, the MOQ could be 10. We can accept 1 or 2 units for sample testing order.

Q2: What's your payment terms?

A: We could accept L/C, T/T and Paypal or Western Union, also accept the payment against B/L copy . We can offer credit payment term for our long year cooperated representatives.

Q3: What is the lead time?

A: Sample order: 3-5days, mass production 20-40 days for the formal order.

Q4: Can we put our logo on your products? Is there extra charge for it?

A: Yes, we accept the OEM order based on the order quantity. The color box package need extra cost for less container order.

Q5: What's your warranty?

A: our warranty is 12months limited warranty except the easily worn parts. and for the motor we offer 2 years warranty.

Q6. Which port do you ship your machines?

A: We ship from Ningbo port China. for the FOB price, we will bear the local freight charge and the forwarder fee / customs fee, and all the shipping cost / insurance cost / forwarder cost at destination port / import duty tax ... all will be beared by the buyer (or importer).

Q7. how can i buy your products?

A: if you're final user, please leave your mobile phone number to us, and we will ask our distributor / dealer to call you directly. if you want to be our distributor or representative, welcome to contact us by email or whatsapp. we can talk more details one by one, we're sure you would be satisfied with our quality / service and price.


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